Pasadena Windshield Repair
3175 Estado st
Pasadena, CA 91107
Afterwards, I discovered which they had failed to hook the windshield washer hose again up. This essential leaving the vehicle yet again in the home for them to return and fix it.(The corporate supplied to come back to my Place of work to complete the set up, but my perform schedule prevented that.)
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In the elimination system, the installer broke the interior deal with for my a-pillar. Not only that but Additionally they broke many of the h2o drainage seams on my roof.
introduced my van in, device would not get the job done so they'd Yet another tech introduced in from Yet another locale , designed it operate , incredibly Expert install , qual…
Even so, they preferred me there for that repair, which meant I had to get off function, and then proceeded to indicate up 3 hours late, with out calling, which was incredibly annoying. They responded right after I called them, but were being then however late off of the new estimate they gave me.
In any case, I ended up being forced to terminate my declare. But Stephanie discovered a method to lessen my Price tag where my alternative windshield was less than my $250 deductible! Thanks Stephanie in your excellent customer service! ***I will to perform a adhere to-up assessment as soon as my windshield is changed.***
Cease next Kristin P. 9/seven/2016 Took my vehicle there and was absolutely happy with the immediate provider. The turn more than rate was super fast and I had been back in my motor vehicle in no time. Service was excellent good and helpful! I might advise this shop to my buddies!
2nd, the gentleman that set the window was super interesting. Quoted me one hour and received the job carried out in forty minutes. I would like I remembered their names but in any case, I hope my auto window hardly ever will get smashed in all over again however, if it does I'll be contacting D and R for getting it set!
I had been told that if I took it directly in to the store, they would be capable to vacuum up the glass and set a plastic crash wrap throughout the back again (that is authorized for driving over the street). The two guys on the store were being super valuable and cleaned out the realm in twenty minutes. They were being also in a position to verify which they purchased the correct privacy (tinted) glass so the substitute would match the remainder of my Home windows. The particular replacement in the glass took about an hour and a fifty percent and so they did an excellent career...seems much like new. Otherwise for your six day wait around, I'd provide them with 5 stars.
fifth appointment: Very same state of affairs as the fourth appointment and now I'm disappointed. I convey to them you men will need to leave notes and quit throwing away my time. Every appointment is a distinct tech. They apologize anytime stating which they have been sent out to replace a windshield instead of a plastic piece. Appointment rescheduled and til this day The problem that they place upon themselves will not be settled. I am however looking forward to the plastic piece. 6th appointment: Tech phone calls me just before on arrival. I specifically inform him, Do not come with a windshield, I just need you to exchange my plastic piece that you just fellas broke.
Considering the fact that I work and have 2 kids they more info came to me. -Initial appointment, they arrived and realized they ordered the wrong windshield. No biggy, rescheduled the appointment. -Second appointment: Tech came and replaced the windshield and also the windshield cracked on him. Claims this has not happened to him in a very long time. Had to drive a week that has a cracked windshield. Rescheduled and reordered a brand new windshield.
And, if not changed appropriately, it may leak. But, we received a telephone call within the mechanics that immediately after taking a look at it cautiously, the windshield would stay in tact. They found a workaround. Finest. News. Ever! At fall off, and for every our Geico coverage settlement, an Company motor vehicle was Completely ready and accessible to us. It had been estimated that our repairs would get over a week, but it surely seems they ended up about five days forward website of schedule. In the time of fall off to the final pickup of our motor vehicle, I been given text messages with development updates. "We are working on your automobile." "We are using good treatment of your car." Your automobile will likely be ready on reported day." "Your car is prepared for pickup." "Thank you for allowing us support you." Currently we picked up our automobile. It was like almost nothing each individual here occurred, and it was also washed and vacuumed. Bravo staff Gerber for one more occupation very well completed. We're grateful to Have you ever within our Group, but I hope It truly is awhile before you decide to see you again ;-)
Customer service is very important to us and I realize our Glass division has tried using to succeed in out to discuss your considerations. You should Be at liberty to Get hold of us. Many thanks again. Jessica Delagarza
My auto insurance provider chose this spot, so it absolutely was my only cause I took my vehicle in. Resulting from automobile incident, my SUV desired work on rear doorway (it was fully ruined and will not even open the door).